Effective Date: April 13, 2025

Thank you for shopping at LiMon Patisserie. We take great pride in the quality of our products. If you are not satisfied with your purchase, we’re here to help.

Returns and Exchanges

Perishable Goods: Due to the nature of our products (cakes, pastries, etc.), we do not accept returns. However, if your order is damaged, incorrect, or defective, please contact us within 24 hours of receiving the order so we can resolve the issue.

Cancellations

Custom Orders: Custom cakes and dessert orders can be canceled within 48 hours of the scheduled pickup time for a full refund.

Ready-made Orders: For non-custom orders, cancellations can be made up to 24 hours before the scheduled pickup. After that, cancellations may not be eligible for a refund.

Refunds

If your order is eligible for a refund, we will process it within 5-7 business days. Refunds will be issued to the original payment method.

    In the case of damaged or incorrect products, we will provide a full refund or replacement at our discretion.

    Contact Us

    If you have any questions about our Refund and Returns Policy or would like to initiate a return, please contact us at:

      Email: [email protected]

      Phone: (514) 546-0922